Notifications
A bell in the app tells you when a customer does something, so a new lead is not left waiting.
A bell at the top of the phone and a Notifications row at the top of the sidebar on a laptop, with a count of what is new. It tells you when a customer fills your enquiry link and a new ticket comes in, when a customer fills the trip form you sent on a ticket, and when a customer sends the documents you asked for.
Triplli checks every 3 minutes while it is open, and Home and Tickets show the new ticket without a reload. On a laptop the count shows in the browser tab too, so you see it from another tab. Tap one to open its ticket; opening the list marks them all read.
On Standard and Pro, a new enquiry is also emailed to your agency's email in Settings, from hello@triplli.com. Nothing else leaves the app, and nothing is ever sent to your customer.
- A new ticket from your enquiry link
- The trip form filled on a ticket
- The documents you asked for, sent
- The count in the browser tab on a laptop
The bell is on every plan. The email for a new enquiry is on Standard and Pro.
